Some treatments have additional terms or exceptions beyond the general refund policy you accepted during checkout. To help you understand what's specific to your treatment, please select it from the list below for more details.
We're here to make things as clear and helpful as possible.
Cold sore treatment packages include a consultation fee with a medical provider and the prescription cost at a discounted price. We want to make your wellness journey as affordable as possible.
If a medical provider denies your cold sore treatment, we will refund the cost of the medication. Please note consultation fees are non-refundable.
Our commitment to transparency and ensuring your satisfaction distinguishes us from traditional primary care doctors, clinics, and competitors.
Your free medical provider consultation is waiting to get you started on the road to sexual wellness.
Your eyelash growth treatment package includes a consultation fee with a medical provider and the prescription cost at a bundled, discounted price. We want to make your wellness journey as affordable as possible.
If a medical provider denies your eyelash growth treatment, we will refund the cost of the medication. Please note consultation fees are non-refundable.
Genital herpes treatment packages include a consultation fee with a medical provider and the prescription cost at a discounted price. We want to make your wellness journey as affordable as possible.
If a medical provider denies your genital herpes treatment, you will receive a $30 refund. Please note consultation fees are non-refundable.
Your hair loss growth treatment package includes a consultation fee with a medical provider and the prescription cost at a discounted price. We want to make your wellness journey as affordable as possible.
If a medical provider denies your hair loss treatment, we will refund the cost of the medication. Please note consultation fees are non-refundable.
Premature ejaculation treatment packages include a consultation fee with a medical provider and the prescription cost at a discounted price. We want to make your wellness journey as affordable as possible.
If a medical provider denies your premature ejaculation treatment, we will refund the cost of the medication. Please note consultation fees are non-refundable.
We strive to offer the best service possible, and our medical team is available from 7 AM to 7 PM CST, 7 days a week, including holidays.
We strive to offer the best service possible, and our medical team is available from 7 AM to 7 PM CST, 7 days a week, including holidays.
